Course

Information Security Management

Corporate Trainings Strategic Management Risk Management & Business Continuity Planning Corporate Social Responsibility(CSR) Finance and Accounting Quality Management Business Improvement Environmental Management Occupational Safety Executive Briefing Food Safety Social Systems Business Etiquette Audit Committee(PLC) Fraud Management Energy Management Supply Chain Security Service Management Greenhouse Gases (GHG) Sustainable Palm Oil/Biodiesel Innovation Management Information Security Management Systems - ISMS Cloud Computing & Cloud Security Cybercrime & Cyberlaw Digital Forensics Business Continuity Managment Systems - BCMS

Category
ISO 27001:2013 Awareness training Documenting and Implementing ISO/IEC 27001:2013 ISO/IEC 27005:2011 Information Security Risk Management ISO 20000-1:2018 Service Management Training Business Continuity Management (BCM) ITIL Foundation Course ISO 27005:2016 Information Risk Management Training ISO/IEC 27001:2013 ISMS Internal Auditor Training

ISO 20000-1:2018 Service Management Training

This three day workshop is designed to explore the benefits of achieving ISO20000:2011 certification, how to plan for ISO 20000-1 certification and helps in defining pointers for making the business case for internal approval. The workshop examines approaches to implementation and potential issues that need to be managed to achieve ISO 20000-1 conformance.

The course objectives include:

1. To provide an understanding of the ISO 20000:2011 Standard Certification process.
2. To provide guidance on assessing and organisations readiness for ISO 20000-1.
3. To provide guidance on preparing organisations for ISO 20000 Certification.

ISO 20000:2011 is applicable to organisations of all sizes and is invaluable for helping business to: Reduce operational exposure to risk

1. Meet contractual and tendering requirements.
2. Demonstrate service quality.
3. Deliver best value.