Course

Information Security Management

Corporate Trainings Strategic Management Risk Management & Business Continuity Planning Corporate Social Responsibility(CSR) Finance and Accounting Quality Management Business Improvement Environmental Management Occupational Safety Executive Briefing Food Safety Social Systems Business Etiquette Audit Committee(PLC) Fraud Management Energy Management Supply Chain Security Service Management Greenhouse Gases (GHG) Sustainable Palm Oil/Biodiesel Innovation Management Information Security Management Systems - ISMS Cloud Computing & Cloud Security Cybercrime & Cyberlaw Digital Forensics Business Continuity Managment Systems - BCMS

Category
ISO 27001:2013 Awareness training Documenting and Implementing ISO/IEC 27001:2013 ISO/IEC 27005:2011 Information Security Risk Management ISO 20000-1:2018 Service Management Training Business Continuity Management (BCM) ITIL Foundation Course ISO 27005:2016 Information Risk Management Training ISO/IEC 27001:2013 ISMS Internal Auditor Training

ITIL Foundation Course

This 3-day course introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the IT Service Management Lifecycle. It also provides a set of specialized organizational capabilities for providing value to customers in the form of services.

ITIL – the Information Technology Infrastructure Library – is the most widely-accepted approach to IT Service Management in the world. It provides a cohesive set of best practice, drawn from the public and private sectors internationally. ITIL is supported by a comprehensive qualification scheme, accredited training organizations, and implementation and assessment tools. The best-practice processes promoted in ITIL both support and are supported by the International Organization for Standardization’s standard for IT Service Management (ISO 20000:2011 ITSMS).